Cleveland Window Company’s History, Service, and Advantages for you.

"There are so many window, door, and siding companies
out there with so many gimmicks, I just
don’t know who to call."

Solution: Our family of companies has been serving the home improvement industry (doing windows, doors, siding, glass blocks, and bath liners) since 1979. In fact, we’ve worked with over 150,000 homeowners on projects both big and small. Our philosophy is simply to learn about your needs and to provide the window, door, or siding product that best suites those needs.

Our Values

Company History

Our Advantages for You

Our Values: Who We Are; What We Value

We are dedicated to provide products and systems to make our customers’ homes and businesses more secure and beautiful, however we strive for much more than that! What is it that makes us unique? What do we value?

We value a “quick and painless buying experience” for our customers
When you invite us into your home or business we don’t believe in drawn-out or high pressure sales process to get you to “buy today.” We pride ourselves in being courteous, professional, and respectful of your time, needs, and budget! We want to earn your trust. We try to learn what you want to accomplish and present the features and benefits of our products we think will be of value to you. We’ll give you the best price the first time, while providing straightforward honest answers to your questions. We believe this philosophy is the cornerstone of a thriving business that has had the good fortune to be in business 28 years and serve over 150,000 customers.

We value honesty and integrity
This is our foundation. The “right thing” to do is not always the easiest thing to do. We need to admit our mistakes and be accountable to learn from them. We must be honest and live up to the trust our customer’s have shown in us.

We provide education and training for all
We offer training for those who need to get better in the basic skills of reading and math or to those who need advanced training provided at seminars and universities.

We value up to date systems
We need our systems to be fast and efficient to provide customers’ timely answers.

We value “human touch”
There can be no substitute for people who care. “You don’t care how much we know until you know how much we care.”

We value our community
We recognize that we are privileged to live in the United States and are responsible to commit our time and resources to “give back” to socially responsible causes.

We value honest feedback
It is only through feedback and self- evaluation from our customers and our people that we can focus on getting better. We want you to feel you can contact anyone in our company and get responsive answers to your questions.

We thank you for considering our window, door, and siding division and we look forward to the opportunity to be of service to you! If I can be of personal service to you don’t hesitate to email me for help.

Sincerely,

Michael A. Foti
President
Email: mfoti@clevelandwindow.com